Security updates direct 10/5 manufacturer support and NBD advance replacement in DE and EU metropolitan areas Response SLA max. 4h (2h for major incid.) Reg. up to 3 months after device purchase Device purchase Term 1 year valid for Service Cat. S extendable up to max. 5 yrs.
IT-Planet SmartCare service packages are individually configured for you. Whether in the event of a malfunction or a hardware failure, we will help you immediately via remote maintenance or on site with a qualified technician. Our service is available around the clock, 365 days a year. In contrast to the original service solutions, you can save up to 70% with our technician and software services.