Shipping and Payment Conditions
UPS delivers your purchase
Delivery information
We ship nationally and internationally with UPS. Whether express or standard. UPS delivers your purchase quickly and reliably.
If you have any questions about shipping costs or a specific delivery request, please send us an e-mail to info@it-planet.com.
All information about our shipping
You can see our shipping costs here: to the shipping costs table
1. Shipping within Germany
We do not charge shipping costs for shipping within Germany.
We charge a cash on delivery surcharge of 15 euros for cash on delivery shipments. In addition, the transport company commissioned by us charges a delivery fee of 10 euros for cash on delivery shipments.
2. Shipping outside of Germany
For deliveries to countries outside the European Union, further costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_de.htm and on import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do
Shipment tracking
To track your shipment, you can check the status of your delivery here using your tracking number: Link to shipment tracking
Payment details
Credit card
VISA, Mastercard, American Express and many other credit cards
Prepayment
ACCOUNT HOLDER: IT-Panet GmbH
IBAN: DE22 8105 3272 0641 0534 28
BIC: NOLADE21MDG
Bank: Sparkasse Magdeburg
SEPA Direct Debit
Issue of a SEPA direct debit mandate and the invoice amount is collected from the bank account by direct debit
Instant bank transfer
Further information on payment via SOFORT bank transfer can be found at https://www.sofort.com/ger-DE/kaeufer/su/so-funktioniert-sofort-ueberweisung/
Paypal
Pay conveniently and securely with your PayPal account
Purchase on account
After a successful credit check, you will receive an invoice from us
GIRO-Pay
Simple, fast and secure payment: in the secure online banking of your bank or savings bank participating in giropay
IDEAL
Pay conveniently with a French payment service provider
DEBIT CARD
Bank card, savings bank card or ATM card used for cashless payments or cash withdrawals at ATMs