Security updates and direct manufacturer support with 24/7 availability Response SLA max. 4h for major incidents max. 30min (telephone notification) Term 3 years valid for Service Cat. XXL extendable until device EOL
IT-Planet SmartCare service packages are individually configured for you. Whether in the event of a malfunction or a hardware failure, we will help you immediately via remote maintenance or on site with a qualified technician. Our service is available around the clock, 365 days a year. In contrast to the original service solutions, you can save up to 70% with our technician and software services.