100% reliability
Rely on fast and secure solutions for your IT hardware and network.
Individuelles Angebot einholen
✓ Individuelle Laufzeiten
✓ Absicherung verschiedener Hersteller
✓ Individuelle Beratung
✓ Individuelle Abrechnungsmodelle
Kostenreduktion bis 70% gegenüber Herstellerserviceleistungen wie Cisco SmartNet oder HP CarePack
Flexible und individuelle Vertragslaufzeiten (sogar monatlich)
Einfaches Vertragsmanagement mit nur einer Vertragsnummer
Geräte jederzeit ab- und hinzubuchen ohne Laufzeitänderung
Herstellerübergreifende Wartung mit einem Ansprechpartner
Wartungsservice auch für Geräte nach Ablauf der Produktunterstützung der Hersteller (End-of-Service / End-of-Sale)
Inklusive Hardwareaustausch mit Techniker
Sofortige Hilfe vorab via Telefon oder per Remotezugriff
Schnelle Reaktionszeiten für Hardwareaustausch
100%ige Zuverlässigkeit und Verfügbarkeit
Umfangreiches Produktportfolio
Refurbished & neu
Individuelle Angebote
Leasing- & Mietkauf möglich
Weltweiter Versand
Mindestens 2 Jahre Garantie*
Erhebliche Kostenreduktion gegenüber originalen Herstellerservices
Zuverlässig und schnell
Individuelle Vertragslaufzeit
Service für EOL- und EOS-Produkte
Deutscher und englischer Support
Techniker vor Ort
Professional IT services, Azure Managed Services and real-time monitoring for your business
Our IT service offers you tailor-made solutions that are precisely tailored to your requirements. With individually configured SmartCare service packages, professional PRTG monitoring and our Azure Managed Services, we ensure that your IT and cloud environments are stable, secure and efficient at all times – fast, reliable and with personal support.
Personal IT service combined with intelligent monitoring
At IT-Planet, you not only get the right hardware, but also the services that provide reliable and long-term support for your IT.
Together, SmartCare, Azure Managed Service and PRTG form a powerful service package: proactive monitoring, rapid response, predictable costs and maximum transparency across your entire IT infrastructure. This is how we ensure that your systems run smoothly, downtime is avoided and your IT is optimally supported at all times – tailored precisely to your requirements.
Individual offer
- Individuelle Laufzeiten
- Absicherung verschiedener Hersteller
- Individuelle Beratung
- Individuelle Abrechnungsmodelle
Our service options
Paessler's PRTG Monitoring
With Paessler's PRTG Network Monitor, you also get a powerful monitoring solution that monitors your entire network, servers, cloud resources, and applications in real time and detects problems before they cause outages.
To PRTG Monitoring
IT-Planet SmartCare Service
IT-Planet SmartCare offers individual support and technical services that respond immediately in the event of a malfunction – either remotely or directly on site. Our experts quickly analyse malfunctions and restore the smooth operation of your IT systems.
To SmartCare Service
Azure Managed Services
With our Azure Managed Services, you can operate your cloud environment securely, in a structured and efficient manner. We take care of the operation, optimisation and security of your Azure infrastructure, relieving your team and ensuring that you always retain full control.
To Azure Managed ServiceWho is our service for?
Whether you are a small business, a large company or an IT department, our services ensure the availability of your systems, simplify the management of your hardware and give you full control over costs and contracts. Discover how our services are tailored precisely to your needs.
Small and medium-sized enterprises (SMEs)
Our services help SMEs to operate their IT infrastructure efficiently without overloading their own resources. You benefit from fast support, simple contract management and flexible terms – stable and cost-efficient.
IT departments and system administrators
For internal IT teams, we offer professional support for hardware, network and security solutions. Our services take the pressure off your team, enable quick responses to problems and ensure that your systems run reliably at all times.
Companies with critical IT systems
Industries such as healthcare, finance and e-commerce require maximum availability and security. Our services guarantee fast hardware replacement, regular updates and transparent costs.
FAQ – Frequently Asked Questions
Our services are ideal for companies of all sizes, IT departments, and organizations with critical IT systems. You benefit from reliable support, fast hardware monitoring, and flexible contract terms.
You receive transparent costs, simplified management under a single contract number, flexible terms, and direct access to hardware replacement and updates – all tailored to your specific needs.
If a device fails, we arrange a fast replacement directly from the manufacturer. This ensures your IT infrastructure remains stable, without long downtimes or complicated processes.
Yes! You can adjust contracts monthly or plan them long-term. This keeps your service just as flexible as your business.
Yes! Our team supports you step by step with the migration of your systems to the Azure cloud – including planning, implementation, and optimization for performance and security. We assist companies in leveraging Microsoft Azure effectively.
Yes! With PRTG Network Monitor, we monitor, analyze, and optimize your IT systems, network devices, and servers in real time, enabling early detection and resolution of issues. PRTG monitoring reduces unplanned downtime, lowers costs, ensures faster response times, and relieves IT teams from complex management tasks.
Why choose our service?
Maximum availability
Minimise downtime with professional support around the clock.
Simple contract management
Everything under one contract number – quick and easy.
Flexible terms
Tailor your service contracts precisely to your needs, even on a monthly basis.
Hardware replacement & updates
Fast replacement and monitoring directly from the manufacturer guaranteed.
Cost-efficient & transparent
Fair prices, clear terms and conditions, and full control over your service costs.
Why choose our service?
100% reliability
Rely on fast and secure solutions for your IT hardware and network.
Maximum availability
Minimise downtime with professional support around the clock.
Simple contract management
Everything under one contract number – quick and easy.
Flexible
terms
Tailor your service contracts precisely to your needs, even on a monthly basis.
Hardware replacement & updates
Fast replacement and monitoring directly from the manufacturer guaranteed.
Cost-efficient & transparent
Fair prices, clear terms and conditions, and full control over your service costs.
Why choose our service?
100% reliability
Rely on fast and secure solutions for your IT hardware and network.
Maximum availability
Minimise downtime with professional support around the clock.
Simple contract management
Everything under one contract number – quick and easy.
Flexible terms
Tailor your service contracts precisely to your needs, even on a monthly basis.
Hardware replacement & updates
Fast replacement and monitoring directly from the manufacturer guaranteed.
Cost-efficient & transparent
Fair prices, clear terms and conditions, and full control over your service costs.
Why choose our service?
100% reliability
Rely on fast and secure solutions for your IT hardware and network.
Maximum availability
Minimise downtime with professional support around the clock.
Simple contract management
Everything under one contract number – quick and easy.
Flexible terms
Tailor your service contracts precisely to your needs, even on a monthly basis.
Hardware replacement & updates
Fast replacement and monitoring directly from the manufacturer guaranteed.
Cost-efficient & transparent
Fair prices, clear terms and conditions, and full control over your service costs.
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